Information We Collect

We collect a few types of information to run Coinet smoothly and improve your experience:

Personal Information

This includes information that can identify you, such as:

• your email address and account details (when you create an account),

• any information you choose to provide (like settings, watchlists, alerts, or messages to support).

If you subscribe to a paid plan, payment processing is handled by our payment provider. We typically receive subscription and payment status (not your full card details).

Non-Personal (Technical) Information

We also collect technical and usage information, such as:

• your IP address,

• device type, operating system, browser/app version,

• usage data (like pages/screens viewed, features used),

• crash reports and performance data.

This helps us keep Coinet fast, reliable, and secure.

Optional Crypto Connections

If you choose to connect crypto-related features:

• you may add public wallet addresses for tracking,

• you may connect exchange integrations using credentials/tokens you provide.

Important: Coinet will never ask for your seed phrase or private keys. Do not share them.

How We Use Your Information

We use your information to:

• provide and operate Coinet (accounts, alerts, features),

• improve performance and fix bugs,

• prevent fraud, abuse, and unauthorized access,

• respond to support requests,

• send important service messages (like security or billing updates).

Data Security

We use industry-standard safeguards designed to protect your data from unauthorized access, use, or disclosure. While no system is 100% secure, we take reasonable steps to protect your information.

Cookies and Tracking Technologies

Coinet uses cookies and similar tools to:

• keep the site working properly,

• remember settings,

• understand how people use the product so we can improve it.

You can manage cookie preferences in your browser settings and, where available, through consent controls.

Your Rights and Choices

You have rights over your personal information, including:

• Access & Update: You can review or update your information through your account (or by contacting us).

• Deletion: You can request deletion of your account and personal data, subject to legal requirements.

• Opt-Out: You can opt out of marketing emails anytime using the unsubscribe link (service emails may still be sent).

• Cookie Preferences: You can manage or disable cookies through your browser settings.

To request any of the above, email us at team@coinet.ai.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted here, and the effective date will be updated.

Contact Us

If you have questions about this Privacy Policy or want to manage your information, contact us at:
team@coinet.ai